Careers

Job Title : RPA Developer

No of Openings: 1

Job Responsibilities/Skills:

• Performs requirement analysis by gathering both functional and non-functional requirements based on interactions with process owners, stakeholders.
• Develops and supports complex processes, forms, and reports to support the company’s business applications.
• Provides technical knowledge to business analysts and subject matter experts in the business teams for business applications in response to service requests and inquiries.
• Developing Excel automations by writing C# and VB expressions
• Resolves requests for assistance in troubleshooting issues escalated by business analysts to the development teams.
• Production issue analysis, resolving them and updating customer.
• Involves in complete end to end functionality testing and integrations testing in SIT and UAT environments to make sure that bot has met the specifications of the user

Educational Background and Experience needed:

Bachelor’s degree or equivalent in arelevant Computer science or Technology field.

Mail resume to GenuineIT, 9894 Bissonnet St., # 827, Houston, TX 77036.

Job Title : Software Engineer

No of Openings: Multiple

Job Responsibilities/Skills:

• Working on IBM iSeries AS400 Mainframe system used for Ordering, Inventory, Facilities Management (OSS/BSS proj).
• Engage into BRT sessions (OSS/BSS proj), review BRs and comment/provide approvals as necessary.
• Creating / running Automation scripts for SIMPL (Web-based application) using Selenium Web Driver (Page-objects Framework / BDD) and reporting using TestNG.
• System test DPI/TRIAD/Sterling7 apps with different APIs like ESB/TIBCO/Rosettian/Datapower.
• Troubleshooting of different EOC / ConceptWave order processing flows such as Submit Create/Reserve/Confirm, Manage Order by manually processing xmls using SOAP UI /Groovy Script.
• Design and Develop SQL and PL/SQL queries that would help testing / validations.

Educational Background and Experience needed:

Bachelor’s Degree in computer science or related field of education.

Mail resume to GenuineIT, 9894 Bissonnet St., # 827, Houston, TX 77036.

Job Title : Genesys CTI Engineer

No of Openings: Multiple

Job Responsibilities/Skills:

• Analyze business requirements, provide time estimates, create and modify Call Routing Strategies, preparation of design documents, system development, and production handover.
• Continuously improve system performance reports, perform root cause analysis for system outages; suggest improvements to ensure system up-time.
• Knowledge of voice networking technologies including TCP/IP, SDP, DHCP, TFTP, VLAN, SIP, UDP, QoS, VoIP, and VLAN design.
• Working experience of Contact Center Technologies (IVR, SIP, CTI, WFM, VXML, CCPulse, CCAnalyzer, Verint Recording, Genesys Framework, GAX, CIM, HA Architecture, AVAYA IVR, Voice Call Routing).
• Developing touch tone, speech and Self Service IVR. Strong expertise in Chat/SMS/COBROS and Hands-on experience with coding using Genesys IVR tool.
• Reporting (CCA, Infomart), G-Plus adapter for WFM (experienced on Verint and NICE).

Educational Background and Experience needed:

Bachelor’s Degree in computer science or related field of education.

Mail resume to GenuineIT, 9894 Bissonnet St., # 827, Houston, TX 77036.

Job Title : Network Engineer

No of Openings: Multiple

Job Responsibilities/Skills:

• Identify, understand and document our clients' networking and outsourcing requirements.
• Involve in requirement gathering, design & development, writing and supporting solutions built around the technologies using SAP database, restoration & backup retention policyProvide design support during the bid phase where required and post contract, Produce cost-effective technical solutions to achieve Clients objectives.
• Responsible for ensuring that the produced network designs are in alignment with networks strategy and are current and fit for purpose, Produce network design documents both High-Level Designs (HLD) & Low-Level Designs (LLDs) in accordance with the agreed network design architecture, Network implementation & support activities, handling technical/team escalations, Define and Champion the use of Technical Standards, Procedures and Best Practice.
• Provide input to the recruitment of resources required to meet future demands for delivering against planned goals and objectives of Infrastructure.

Educational Background and Experience needed:

Bachelor’s degree (or equivalent) in Computers / Engineering / Electronics/Technology. For a position at the level offered, it is not uncommon for the incumbent to also hold a master’s degree and/or a number of years of experience in a similar position. These minimum prerequisites for the offered position clearly make it a specialty occupation.

Mail resume to GenuineIT, 9894 Bissonnet St., # 827, Houston, TX 77036.

Job Title : Programmer Analyst / Manager Business Intelligence

No of Openings: Two

Job Responsibilities/Skills:

• Z/OS 2.2 operating system upgrade planning, discussion with the team and the stake holders. Implementation using the change window and a part of CAB.
• DB2 for z/OS upgrade planning and implementation.
• ISV products like FDR ABR, PAS AND FAT, Webfocus, Focus and other products. System programming, installation and customization.
• Monitor system performance of the large mainframe systems using automation using programming languages like REXX, CLIST and more.

Educational Background and Experience needed:

• Bachelor’s degree (or equivalent) in Business, Computers, Electronics, Civil, Administration /Technology/ Engineering or equivalent.
• Mail resumes to Genuine IT LLC 9894 Bissonnet Street, Ste. 827 Houston, TX 77036

Job Title : Hadoop Consultant

No of Openings: 2

Job Responsibilities/Skills:

• involved working with Kafka, Spark, Scala, Phoenix, HBase.
• Working experience in Java coding on LINUX Environment.
• Design and supporting in RESTful Web Services
• Involved Low level design for Kafka, Spark, Scala, Phoenix, HBase to process data.
• Developed HBase tables to upload data from different sources.
• Metadata Management.
• Understand Business rule and transformations, implementation.
• Create conceptual and logical data model·for HBASE, Phoenix.
• Data Ingestion to Hadoop from source system to Hadoop using Kafka, Spark JDBC.
• Providing support to development process team.

Educational Background and Experience needed:

Bachelor’s degree (or equivalent) in Computers, Electronics, Mechanical, Civil, Pharma, Business, Technology, Engineering or equivalent. For a position at the level offered, it is not uncommon for the incumbent to also hold a master’s degree and/or a number of 6 months to few years of experience in similar positions.

Mail resume to GenuineIT, 9894 Bissonnet St., # 827, Houston, TX 77036.

Job Title : Business Analyst

No of Openings: 1

Job Responsibilities/Skills:

• Involve in all phases of software development cycle.
• Gather business requirements, design database, develop, maintenance of the applications.
• Commercial software testing of the applications.
• Ability to influence and drive quality across disciplines including C#, and debug skills with JavaScript.
• Automation and test processes of JavaScript based applications.
• Resolve defects in complex business and product issues.
• Strong analytical and problem solving skills enabling comprehension of complex business and product issues.

Educational Background and Experience needed:

Requires Bachelors Degree in Computer/ Electronics Engg. Or Eqiv. with 5+ yr relevant experience.

Mail resumes to Genuine IT LLC 9894 Bissonnet Street, Ste. 827 Houston, TX 77036