A retailer's current expectations from their CIOs are focused on two key areas:
- Reducing the IT cost.
- Reducing the IT response time.
GenuineIT Best Practices
The model also ensures:
- Complete visibility and control on the engagement.
- People x Technology independent IT department.
- SLA driven performance and rewards plan.
GenuineIT Value Proposition
- Cost Reduction, Leaner IT Organization.
- Faster response time, better service.
- Business aligned IT.