A retailer's current expectations from their CIOs are focused on two key areas:

  • Reducing the IT cost.
  • Reducing the IT response time.

GenuineIT Methodology

GenuineIT Best Practices

The model also ensures:

  • Complete visibility and control on the engagement.
  • People x Technology independent IT department.
  • SLA driven performance and rewards plan.

GenuineIT Value Proposition

  • Cost Reduction, Leaner IT Organization.
  • Faster response time, better service.
  • Business aligned IT.