With experience designing and implementing many successful solutions for organizations of all sizes in major vertical markets, Genuine IT offers comprehensive services.

Genuine IT Siebel-certified consultants have vast Siebel implementation experience in various industries and across technical-functional areas.

Our dedicated Siebel-certified professionals provide customized and effective business solutions based on their superior technical and industry process knowledge.

Genuine IT extensive work relationships with Sales Force, Product Marketing, and Expert Services groups enable us to provide quick turnarounds on product-specific issues. Genuine IT has been very successful in working together to bring the best mix of products and expert resources for implementation to many engagements.

Services

• CRM strategy and roadmap definition.
• IT architecture and strategy.
• Siebel/Oracle implementation services.
• Complete lifecycle implementations, including business analysis, process re-engineering, design, development, testing, and deployment.
• Extensive expertise in specialized Siebel modules, including Product Configuration, ePricer, Order Management, and Incentive Compensation, among many others.
• Proprietary tool for performance evaluations as well as tuning and performance enhancement.
• Production support and maintenance, including new enhancements and application maintenance.
• Siebel Upgrades and Unicode migrations as well as Single Sign On services.
• Internationalization and localization of Siebel applications for multi-language, multi-currency rollouts.
• Data quality and migration services.